Question 1

How does MoveAdvisor work?

Accepted Answer

MoveAdvisor connects you with licensed, insured moving companies in your area. Simply fill out our quick form with your move details, and you'll receive up to 5 free quotes from vetted movers. Compare prices, read reviews, and choose the best mover for your needs.

Question 2

Is the service really free?

Accepted Answer

Yes, our service is 100% free for customers. There's no obligation to book with any of the movers who provide quotes. Moving companies pay us a small fee for connecting them with customers like you.

Question 3

How quickly will I receive quotes?

Accepted Answer

Most customers receive their first quote within 30 minutes. Depending on your move details and location, you can expect to receive 3-5 quotes within 24 hours.

Question 4

How are the moving companies vetted?

Accepted Answer

All moving companies in our network must be properly licensed and insured. For interstate moves, we verify their USDOT and MC numbers with the FMCSA. We also monitor customer reviews and remove any companies that don't meet our quality standards.

Question 5

What if I have a complaint about a mover?

Accepted Answer

We take customer satisfaction seriously. If you have any issues with a mover from our network, please contact us immediately. We'll work with you and the moving company to resolve the issue. Persistent problems will result in the mover being removed from our network.

Question 6

Are the movers insured?

Accepted Answer

Yes, all movers in our network carry liability insurance. For interstate moves, federal law requires a minimum coverage. Many movers offer additional full-value protection options.

Question 7

What information do I need to get a quote?

Accepted Answer

To get an accurate quote, we'll need your moving from and to ZIP codes, approximate move date, home size (number of bedrooms), and the services you need. Contact information is required so movers can reach you with their quotes.

Question 8

Are the quotes binding or non-binding?

Accepted Answer

Initial quotes are typically non-binding estimates based on the information you provide. For a binding quote, the moving company will need to conduct an in-home or virtual survey of your belongings. We recommend getting a binding quote before your move date.

Question 9

Why do prices vary between movers?

Accepted Answer

Moving prices vary based on the company's overhead, equipment quality, staff experience, and service level. Lowest price isn't always best—consider reviews, services included, and the company's reputation.

Question 10

What should I do to prepare for moving day?

Accepted Answer

Have everything packed and ready, create a clear path for movers, disconnect appliances, prepare valuables to transport yourself, and have payment ready. Check our moving checklist for a complete guide.

Question 11

Should I tip the movers?

Accepted Answer

Tipping is not required but is appreciated for good service. A typical tip is 15-20% of the total cost, or $20-$50 per mover for a job well done.

Question 12

What items won't movers transport?

Accepted Answer

Most movers won't transport hazardous materials, perishable foods, plants, pets, or high-value items like jewelry and important documents. Check with your specific mover for their prohibited items list.

Frequently Asked Questions

Getting Started

About Our Movers

Quotes & Pricing

Moving Day

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